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How to Request a Medication Refill at Denver Wellness Associates

Managing mental health often means staying consistent with prescriptions, especially when it comes to psychiatric medications. At Denver Wellness Associates, you can easily manage your medications, including controlled substances, like stimulants or benzodiazepines, with streamlined refill processes. Here’s how to request a medication refill, so you stay on track with your treatment plan.

Step 1: Know When You’re Eligible for a Refill

Before requesting a refill, confirm you’re eligible:

  • You must have had an appointment with Denver Wellness Associates within the last three months.
  • Certain medications, especially controlled substances like benzodiazepines and stimulants, may only be filled every 28 days.

Step 2: Review Your Current Prescriptions

Take time to manage your medications proactively:

  • Review your active prescriptions and make note of those nearing refill or needing adjustment before they run out.

Step 3: Choose Your Preferred Refill Request Method

Denver Wellness Associates does not accept refill requests directly from pharmacies. Instead, you can request a refill yourself by the following methods:

  • Request a refill on the AdvancedMD patient portal:
    • Log In to the Patient Portal
      • Go to the AdvancedMD Patient Portal website (or mobile app if available).
      • Enter your username and password, then click Login.
    • Go to the Medication/Prescription Section
      • From the main menu, select Medications or Prescriptions
    • Find Your Medication
      • Review the list of medications currently prescribed to you.
      • Select the medication you need refilled.
    • Submit a Refill Request
      • Click Request Refill (or a similar button).
      • Confirm the prescription and your preferred pharmacy.
      • Add any comments for your provider if needed.
    • Wait for Confirmation
      • Your request will be sent directly to your provider’s office for review.
      • If you do not receive a text or email that the prescription has been sent, please contact your pharmacy for confirmation

When reaching out, you might say something like:

“Hello, this is Jane Doe, DOB 01/02/1980. I would like to request a refill for my prescription [Medication Name and Dose]. Please refill it to [The pharmacy’s name and address]. Thank you & please contact me if there are any issues.”

Step 4: What Happens Next?

Once your refill request is submitted:

  • The office typically processes the request within 2 to 3 business days.
  • If there are any questions or concerns, such as needing additional information or scheduling, you’ll be contacted directly.

Step 5: Visiting for Ongoing Care and Refills

To continue receiving timely refills:

  • You may be required to schedule an appointment. This ensures medications are appropriate, effective, and safe.
  • Regular visits help with treatment planning, monitor any side effects, and support medication adjustments as needed.

Step 6: Understanding Insurance and Payment Options

Although refill requests are administrative and typically covered by your existing care plan, be aware of the following:

  • Denver Wellness Associates accepts Medicare, Medicaid, and most major insurance plans.
  • Updating your insurer information is crucial. Failure to do so can delay your care or billing.
  • Co-payments or deductibles for office visits may apply when you need to schedule an appointment.

Final Thoughts

  • By staying proactive, reviewing your prescriptions, tracking eligibility, and using the proper contact channels to request a refill, you’ll make it easy to manage your medications and keep your treatment uninterrupted. Denver Wellness Associates is dedicated to supporting your care every step of the way.
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